BLG
Established in 2003, BLG is a principal lender providing property development finance throughout the UK. Based in Woking, their team assists property developers in getting their plans off the ground by delivering bespoke development funding solutions.
Back in 2014 BLG initially came to People Business for some HR guidance and to act as their outsourced HR department with just a few hours a month. After a short while as a retained client, it became clear that People Business were not having enough asked of them to warrant the retainer. A meeting was set up with BLG and it was established that they wanted to continue working with us, but more closely. People Business therefore carried out a HR audit to discover where the gaps in their HR landscape lay and to make some recommendations.
How People Business assisted BLG
After People Business carried out the HR audit we collaborated with senior management as an outsourced HR department upgrading and implementing HR practices as needed. Over the years BLG have worked with us and our network of specialists on numerous changes and projects:
- Developing a full suite of HR documentation – Employee handbook, policies and checklists
- All employee relations issues such as absence management and performance management.
- Design, implementation and training of new appraisal framework and process
- Employee engagement survey
- Coaching and training wellbeing champions
- Proposal and implementation of HR system
- Salary benchmarking
- Compensation and benefits review
- Additional support during the COVID-19 pandemic including working from home policies, risk assessments and furlough advice
- Team restructuring
- Management succession planning
- Management development training
BLG looks to People Business as their outsourced HR partner knowing that they can rely on our professional, informed advice to achieve the best outcomes for their people.
What the client said
“As BLG’s business has grown from a small company to one with a turnover in excess of £10m, the range and complexity of HR requirements have changed. People Business provides us with a broad range of outsourced HR services on a part time basis in a timely professional manner. The main advantage for BLG for using People Business, as a small company, was that this could not have been provided by one hire.
With People Business we had a single point of contact in Natalie Chotai, who could leverage additional support from the People Business team when required.
Natalie is an experienced HR professional with a range of HR skills and experiences who has been able to support us in a professional and calm way as well as pass on tough messages when required. I would certainly recommend Natalie for her ability and knowledge to implement agreed HR objectives in a growing business”
Peter Wade, Chairman
