Culture and the value of conversation In my experience if you invite someone to get involved in work relating to their organisation’s culture they are often pretty sceptical that it will be of any value, or even cynical and suspicious about your motivation. Personally I think this is fair enough – most of [...]
How do we give feedback so people can hear it? I have recently been working with an organisation that is on a growth spurt. Managers are grappling with the consequences of increased workload, new team members and the new challenges that scaling-up brings. There is a growing recognition that sustainable growth requires more [...]
Asking for feedback - The Strength You Have Been Looking For I have been coaching a CEO recently who wants to use feedback to help him continue to develop as a leader. I find it inspiring that such senior and experienced people retain the humility and commitment for self-improvement when others [...]
Recruitment: The Difference between Capable and Suitable When we are recruiting for a new team member, we often focus on skills, experience and knowledge because that’s traditionally what we considered to be the most important factors. However, over time, we have learnt that there’s a much broader range of factors we should look for [...]
13/07/2018 Papa John’s PR nightmare John Schnatter has stepped down as the chairman of Papa John’s Pizza after using the N-word during a media training session. The incident occurred during a conference call between himself and a marketing agency in May. According to Forbes, the purpose of the call was to discuss “dealing with [...]