How to prevent disagreements in the workplace from becoming grievances Conflict is a natural part of any work environment, but if left unchecked, disagreements in the workplace can escalate into grievances, creating a toxic environment and affecting productivity. For managers, the ability to manage conflict early on is crucial. Not only can [...]
Employee happiness at work - too important to overlook In the fast-paced world of business, it's easy for managers to focus solely on performance metrics, deadlines, and productivity. However, there's a crucial element that often gets overlooked but plays a vital role in the long-term success of any organisation: employee happiness at [...]
The importance of active listening skills Each year on 24th July the Samaritans host ‘The Big Listen’ where they encourage communities to run events to raise awareness for the work that the Samaritans do. The Samaritans are available 24 hours a day, 7 days a week (hence the chosen date of 24.07) [...]