Employee happiness at work – too important to overlook

In the fast-paced world of business, it’s easy for managers to focus solely on performance metrics, deadlines, and productivity. However, there’s a crucial element that often gets overlooked but plays a vital role in the long-term success of any organisation: employee happiness at work.

Measuring employee satisfaction can typically be done by either taking regular ‘pulse-checks’ or carrying out a lengthier employee survey, but what if the results are lower than expected? How should an organisation respond?

Employee happiness affects business success

Employee happiness isn’t just a ‘nice-to-have’ – it’s a fundamental aspect of a thriving workplace. Happy employees are more engaged, more creative and more loyal. They collaborate better, communicate more effectively and bring a positive energy that can be contagious across the entire organisation. This, in turn, leads to higher productivity, lower turnover rates, and ultimately, a more successful business. A recent article in Forbes highlights that currently 68% of employees are either passively disengaged at work (dissatisfied but staying quiet) or actively disengaged (very unhappy and willing to share their unhappiness with their colleagues).

Here we’ll explore why fostering happiness at work should be a top priority for managers and how it can transform your team dynamics, boost morale and drive your company towards sustainable growth. Whether you’re looking to reduce stress levels, improve employee retention, or simply create a more vibrant work environment, understanding the importance of happiness at work is the first step in a more positive direction. It is well worth noting that Generation Z place more emphasis on working in an organisation that gives them a good work-life balance and actively seek opportunities with employers who promote these people practices.

Five factors that contribute to wellbeing and employee happiness at work, and ideas for action

1 – Recognition and Appreciation: A significant driver of workplace happiness is feeling appreciated. Using recognition tools, often built into a learning or HR system and celebrating milestones play a critical role in boosting morale and fostering a positive work environment​.

Ideas for action:

• set up regular check-ins with people, acknowledge their efforts, however small.
• Find out what type of work motivates them and catch them getting it right whilst coaching them where they are falling short of expectations.
• Call out great work or effort during all-team meetings and up the line to more senior colleagues.

2 – Flexible Work Arrangements: Flexibility in work schedules, such as hybrid or remote options, is increasingly important. Employees report greater job satisfaction when they have control over their work-life balance. Flexibility has been shown to reduce burnout and improve retention.​

Ideas for action:

• Where flexible working arrangements are in place, ensure these are applied consistently across the organisation.
• Where there is no policy or guidelines; ensure people know that they do have a right to ask for flexible working and agree a set of principles that are appropriate and practical. For example, requesting that full-time staff are present in the office at least 3-days a week, particularly for key meetings or learning events.

3 – Work-Life Balance: Promoting work-life balance through policies that respect personal time and provide sufficient leave is crucial. Poor balance can lead to decreased trust in employers and contribute to burnout​. Staff will expect that they need to be flexible at times of high volumes of work, but working with a consistently high workload can be draining.

Ideas for action:

• Identify those in your team who are struggling. Think about re-allocating tasks which might involve structured delegation to others who have availability.
• Use time at a team meeting to share ‘top tips’ for better time management
• Encourage regular breaks throughout the day to recharge after concentrated levels of activity and lunch away from desks.
• Be prepared to respond where staff are experiencing challenges outside of work. For example, offering flexible start/finish times, or reducing hours for a temporary period.
• Role-model sending emails within working hours. Regularly assess workloads to ensure no one is overwhelmed.

4 – Positive Social Connections: Strong relationships with peers and managers significantly boost wellbeing. Positive interactions at work improve mental health, motivation and performance​.

Ideas for action:

• Ask for a volunteer to run a ‘treasure-hunt’ to encourage teamwork.
• Encourage people to reach out to others in the organisation for ideas or advice.
• Find out what it is you do as a manager that people really appreciate (and on the flipside, don’t appreciate).
• Role model a growth mindset, taking on board feedback and act on it. Inject non-work-related topics into meetings i.e., ask people to share something they do outside of work.

5 – Psychological Safety: Ensuring that employees feel safe to express concerns without fear of judgment or repercussions is vital for mental health and engagement. Creating an inclusive and supportive environment helps maintain a healthy workplace​.

Ideas for action:

• Workplace conflict and/or disagreements are inevitable; encourage ‘healthy conflict’ by involving everyone in meetings or with decision-making and encourage people to articulate their ideas, concerns and opinions.
• Celebrate cultural differences by marking key religious festivals e.g., Diwali, Easter, Ramadan, Yom Kippur

Every year in September we celebrate the International Week of Happiness at Work. This serves to highlight that employee happiness is more than just a perk — it’s a key driver of organisational success. By focusing on recognition, flexibility, work-life balance, positive social connections, and psychological safety, managers can create a thriving workplace where employees are engaged, motivated and loyal. Integrating happiness into our business practices and investing in employee wellbeing isn’t just good for morale; it’s essential for long-term growth.

If you would like to discuss employee motivation, work-life balance, employee engagement or ultimately happiness at work, do get in touch to talk to one of our consultants.